How to Deactivate Your Easypaisa Account

If you want to delete or deactivate your Easypaisa account, there are a few simple ways to do it. You can contact customer support, visit a Telenor franchise, or send an email request.
Method 1: Contact the Easypaisa Helpline
The quickest way to close your Easypaisa account is by calling their customer support.
- For Telenor users: Dial
3737
from your registered Easypaisa number. - For other networks (Jazz, Zong, Ufone): Call
042-111-003-737
from any phone number.
When you call, make sure to provide the following information for verification:
- Your CNIC number
- Your registered mobile number
- Details of your last transaction
Once they confirm your request, it will be processed, and your account will be closed permanently within a few days.
Method 2: Visit a Telenor Franchise or Easypaisa Agent
If you prefer speaking to someone in person, you can visit a Telenor franchise or any Easypaisa agent.
- Take your original CNIC with you.
- Inform the franchise officer or agent that you want to delete your Easypaisa account.
- Provide the required documents (CNIC and mobile number).
Your request will be submitted, and once it’s processed, you’ll receive a confirmation message saying your account has been closed.
Method 3: Send an Email Request
If you prefer to do it online, you can send an email to Easypaisa customer support to request account deletion.
- Email address: [email protected]
- Subject: Request for Easypaisa Account Deletion
In the email, provide the following details:
- Your full name
- Your CNIC number
- Your registered mobile number
- Reason for closing the account
Once Easypaisa verifies your details, it will begin the process of account closure.